📋 Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Blackrockdevs (“Company,” “we,” “us,” or “our”) regarding your use of the Veena Import mobile application (“App”).

The Veena Import App is designed for vegetable business management and provides tools for:

• Product inventory management
• Customer and order tracking
• Invoice generation and management
• Business analytics and reporting
• Cloud-based data storage with offline capabilities

If you do not agree to these Terms, you may not download or use the App.

2. App Developer and Ownership

The Veena Import mobile application is developed and maintained by Blackrockdevs. All intellectual property rights, including but not limited to copyrights, trademarks, and proprietary technology, remain the exclusive property of Blackrockdevs.

3. User Accounts and Registration

3.1 Account Creation

To use the App, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or have legal capacity to enter contracts
• Use the App for legitimate business purposes related to vegetable trade

3.2 Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your login credentials
• Promptly notifying us of any unauthorized use
• Ensuring your account information remains current and accurate
• All business data you enter into the App

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Veena Import App only for:

• Managing your legitimate vegetable business operations
• Tracking products, customers, orders, and invoices
• Generating business reports and analytics
• Compliance with all applicable laws and regulations
• Business purposes consistent with the App’s intended functionality

4.2 Prohibited Activities

You agree NOT to:

• Use the App for any unlawful or fraudulent purposes
• Attempt to reverse engineer, decompile, or disassemble the App
• Attempt to gain unauthorized access to our servers or systems
• Share your account credentials with unauthorized parties
• Use the App to store or process non-business-related data
• Violate any applicable laws, regulations, or third-party rights
• Interfere with the App’s security features or functionality
• Use the App in a manner that could damage Blackrockdevs’ reputation

5. App License and Restrictions

5.1 License Grant

Subject to these Terms, Blackrockdevs grants you a limited, non-exclusive, non-transferable, revocable license to:

• Download and install the Veena Import App on your compatible devices
• Use the App for your internal business purposes
• Access App features for managing your vegetable business

5.2 App Store Terms

Your use of the Veena Import App is also subject to the terms of service of the relevant app store (Apple App Store, Google Play Store) from which you downloaded the app.

5.3 Data Storage and Cloud Services

• The App stores your business data securely in the cloud using Supabase infrastructure
• Data is accessible across your devices when you’re signed in
• Temporary caching occurs on your device for better performance
• You can delete your account and all associated data at any time through the App

6. Pricing and Payment Terms

6.1 App Pricing

• The Veena Import App may be offered free or under various subscription models
• Current pricing information is available on the app store listings
• All fees are exclusive of applicable taxes unless otherwise stated
• Pricing is subject to change with reasonable notice through app store updates

6.2 Payment Processing

• Payments are processed through the respective app stores (Apple App Store, Google Play Store)
• Billing and refund policies are governed by the app store terms
• Failed payments may result in service restrictions or account suspension

7. Intellectual Property Rights

7.1 Blackrockdevs’ Intellectual Property

Blackrockdevs retains all rights to:

• The Veena Import application and its source code
• All app content, design, and user interface elements
• Trademarks, logos, and brand elements
• Proprietary algorithms and business logic
• Any improvements or updates to the App

7.2 Your Business Data

Regarding content and data you create in the App:

• You retain ownership of your business data (products, customers, orders, etc.)
• You grant us a limited license to process and store data to provide App functionality
• You represent that you have rights to all data you input into the App
• You’re responsible for the accuracy and legality of your business data

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

9. App Availability and Support

9.1 App Availability

• We strive to maintain high App availability but cannot guarantee 100% uptime
• The App includes offline capabilities for viewing recently accessed data
• Internet connection is required for data synchronization and cloud storage
• App availability may be affected by app store policies or device compatibility

9.2 Customer Support

• Support is available through email: vegixstore@gmail.com
• In-app support features will be available in future updates
• We aim to respond to support inquiries within 48-72 hours
• Support is provided in English

10. Disclaimers and Warranties

10.1 Service Disclaimers

Blackrockdevs disclaims all warranties including but not limited to:

• Merchantability, fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free App operation
• Accuracy or completeness of business calculations
• Security of data transmission or device storage
• Compatibility with all devices or operating system versions

10.2 Third-Party Services

We are not responsible for:

• App store policies, availability, or technical issues
• Internet service provider connectivity issues
• Device hardware or software compatibility problems
• Third-party cloud infrastructure (Supabase) availability

11. Limitation of Liability

11.1 Maximum Liability

Blackrockdevs’ total liability to you for any claims arising from or related to these Terms or the App shall not exceed:

• The amount you paid for the App in the 12 months preceding the claim
• $100 USD if the App was provided free of charge

11.2 Time Limitations

Any claims against Blackrockdevs must be filed within one year after the cause of action arises or be forever barred.

12. Indemnification

You agree to indemnify, defend, and hold harmless Blackrockdevs, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

• Your use of the Veena Import App
• Your violation of these Terms
• Your violation of any rights of another party
• Your business data or content uploaded to the App
• Any illegal or fraudulent business activities

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in the App settings
• Contacting our support team at vegixstore@gmail.com
• Uninstalling the App from your device

13.2 Termination by Blackrockdevs

We may terminate or suspend your access immediately if:

• You violate these Terms
• You fail to pay required fees (if applicable)
• We reasonably believe termination is necessary to protect us or others
• Required by law or legal process
• You engage in fraudulent or illegal activities

13.3 Effect of Termination

• Your right to use the App immediately ceases
• Your account and associated data will be deleted from our servers
• You should export any important business data before termination
• Provisions that should survive termination remain in effect

14. Updates and Modifications

14.1 App Updates

Blackrockdevs may:

• Release updates, patches, and new features for the App
• Require you to install updates to continue using certain features
• Discontinue support for older versions of the App
• Modify or remove features with reasonable notice

14.2 Terms Modifications

We reserve the right to modify these Terms at any time. Changes will be effective:

• Immediately for legal or regulatory compliance
• 30 days after in-app notification for material changes
• Upon your next use of the App for minor changes

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by and construed in accordance with applicable laws where Blackrockdevs operates, without regard to conflict of law principles.

15.2 Dispute Resolution

For any disputes arising from these Terms:

1. Informal Resolution: Contact us at vegixstore@gmail.com first to resolve the matter informally
2. Mediation: If informal resolution fails, we agree to mediation where legally permissible
3. Legal Action: Any legal proceedings must be filed in courts with appropriate jurisdiction

15.3 Class Action Waiver

Where legally permissible, you agree not to participate in class action lawsuits against Blackrockdevs. All disputes should be resolved individually.

16. Miscellaneous Provisions

16.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Blackrockdevs regarding your use of the Veena Import App.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign your rights under these Terms without our written consent. Blackrockdevs may assign its rights in connection with a business transfer or sale.

16.5 Force Majeure

Blackrockdevs is not liable for any failure to perform due to causes beyond reasonable control, including natural disasters, war, terrorism, government actions, or technical failures.

17. Contact Information